Customer Service Customer Service Counter (Passes, IDs, lost & found)The Plaza, First Floor701 West Riverside AvenueSpokane, WA 99201(509) 328-RIDE (328-7433) Call Center Hours Monday-Saturday: 7:00 a.m. to 7:00 p.m.Sunday & Holidays: 8:00 a.m. to 6:00 p.m. Service Counter Hours Monday-Friday: 7:00 a.m. to 6:00 p.m.Saturday: Noon to 5:00 p.m.Sunday & Holidays: Closed