What information does STA automatically collect about you and how is it used? When you visit our website, we automatically collect some basic information about your computer as part of the software operation of our website. The type of information we collect includes:
- User name;
- IP address (your computer’s unique signature);
- Information about purchases made on our site or affiliated sites;
- Navigation information;
- Operating system (e.g., Windows 98, Macintosh);
- Browser software (e.g., Netscape, Internet Explorer); and
- Internet Service Provider (e.g., AOL, MSN).
We may use this information to compile statistics for the purpose of understanding the number of daily visitors, type and number of passes sold, the pages most frequently visited and how long visitors stay at each page. These aggregated statistics are used to help us to understand the needs of our users and to develop and continually improve our products and services to better serve those needs. We may also share this information in the aggregate with other third parties.
What are “Cookies” and how does STA use them?
What information does STA request you provide and how is that information used?
When you place a request for a trip or other product or service on our website, STA asks you to provide certain personal information. The types of personal information STA collects include the following: your first and last name, telephone number, postal address, email address. We will also ask for credit card information from you in connection with purchases you may make through our website. This information is used to process any orders placed by you on the website, to customize our website and to understand the needs of our users so that we may better serve you better. When you indicate that you want to purchase a pass through the STA website, we will provide your order information to our Customer Service staff for processing. We do not sell or rent your personal information to others. We may provide to certain third parties aggregate statistics about our sales, products and services purchased though our web. This data will not contain any personally identifying information about you.
STA reserves the right to disclose your personal information if required to do so by law or in the good-faith belief that such action is reasonably necessary to (1) comply with legal process; (2) respond to any claims; or (3) protect the rights, property, or personal safety of STA and our customers.
How You Can Opt Out?
If, at any time, you wish to have your name and other personal information removed from our database, please let us know by writing to us at STA, West 1230 Boone Avenue, Spokane, WA, 99201, Attention: Customer Service.
How is your personal information stored and protected?
The personal information you provide when you purchase any merchandise through our website is retained indefinitely by STA and electronically stored in secure environments that are made as inaccessible to the public as is reasonably possible. When you place orders or access your account information, we offer the use of a secure server. You may review, update or correct your personal information at any time by writing to us at STA, West 1230 Boone Avenue, Spokane, WA, 99201, Attention: Customer Service.
Links to Other Websites
Links from our website are provided for your convenience only. STA is not responsible for the content of any third party website or the privacy practices of such third parties. In addition, any link from our website to another website does not indicate that STA endorses the services or policies of such third party website. You should always investigate the information practices of all websites that you access and carefully examine the privacy policies, if any, of any websites appearing on or linking to or from our website. Personal information collected from the linked websites will be subject to the information practices of those websites.
Use of this Website by Minors
STA does not intend to collect information from individuals who identify themselves as under eighteen (18) years of age. If you are under eighteen (18), you should not provide information on this website and should ask your parent or authorized guardian to do so for you. STA will not collect information from those individuals who identify themselves as less than eighteen (18) years of age without verifiable consent from a parent or other authorized guardian. Credit card transactions initiated by minors are governed by your cardholder agreement.
Questions or Concerns
Does STA share the information with anyone?
Unless a user consents to such distribution, STA will not sell, lease, or give away personally identifiable information to other governments, organizations, or private businesses within the limits of the law.
It’s important to know the law, as state and federal laws place a special burden on public entities such as STA to assure the public’s right to access public records and information. Public information (as opposed to private information) involves information about activity that is regulated. For example, in purchasing a birth certificate online, a person’s name and birth date is public information (because births are regulated by the state), but the fact that you bought it with a certain credit-card number is not (because means of purchasing is not regulated). Furthermore, public information would include correspondence with other agencies, including e-mails and website comments about shared processes, policies, activities and other types of general correspondence. However, certain subjects fall under exemptions of the state’s public disclosure act, including employee benefit questions, welfare information, and other types of client-specific data.
Outside of legal requirements and extreme emergencies, information on the STA website will not be released to anyone without the consent of the user.
No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given with respect to this website or its links to other Internet resources. Although we have put in place security systems (as described in this Policy) that are designed to prevent unauthorized disclosure of your personally identifiable information, due to the nature of Internet technologies we cannot provide firm assurances as to the security of this information, and expressly disclaim any such obligation.
You agree to refrain from activity that imposes an unreasonable burden on the Site, and we reserve the right, in our discretion, to limit the order quantity on any item and /or to refuse service to any customer who violates these provisions.
Choice of Law and Jurisdiction
This Site is controlled and operated by the STA from its location in Spokane, Washington. This Policy shall be construed in accordance with the laws of the State of Washington, without regard to any conflict of law provisions. Any dispute arising under this Policy shall be resolved exclusively by the state or federal courts sitting in Spokane County, Washington.