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Help & Support

STA Questions & Comments

Thank you for your interest in Spokane Transit! If you have a question or comment for us, please use the form below. We will be in contact within two to three business days.

If you need immediate assistance during business hours, please call (509) 328-RIDE (7433).

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Customer Service:

Call Center Hours:

Call (509) 328-RIDE (7433), TTY 711
Monday-Saturday: 7:00 a.m. to 7:00 p.m.
Sunday & Holidays: 8:00 a.m. to 6:00 p.m.

Service Counter Hours:

Monday – Friday: 7:00 a.m. to 6:00 p.m.
Saturday:  Noon to 5:00 p.m.
Sunday & Holidays: closed

Looking for Something Else?

Public Records Requests

Public records requests should be initiated here, or by calling 509-325-6094.

Written requests can be mailed or delivered to:
Emily Arneson
Public Records Officer
1230 W Boone Ave
Spokane, WA 99201

Paratransit Service

Service available for qualified persons with disabilities. For more information and reservations, please call us at (509) 328-1552, TTY 711

Hours:
Open seven days a week, including holidays, 8:00 a.m. to 5:00 p.m.

Vanpool Program

Vanpool is just like carpooling, but with a vehicle maintained by STA.

For more information, be sure to visit our Vanpool page or call (509) 326-POOL (7665).

Ombudsman and Accessibility Officer

Location:
Spokane Transit
1230 West Boone Avenue
Spokane, WA 99201
(509) 325-6094, TTY 711

To learn more about what the Ombudsman and Accessibility Officer does, please visit our Accessibility Information page.

Tort Claims

Need to file a claim? Download  our Standard Tort Claim Form here: Standard Claim Form

Careers & Job Listings

Employment related questions should be sent using this form, or you can call 509-343-1690.

You can view all current job listings here

Administration Building

W. 1230 Boone Ave.
Spokane, WA 99201
(509) 325-6000

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