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Paratransit

What is Paratransit?

Paratransit is a wheelchair-accessible shared-ride transportation service for individuals whose disability prevents them from using the regular fixed-route buses.

Are You Eligible?

Unsure of the requirements to qualify for Paratransit?

Schedule a Trip

If your trip begins early in the morning or ends late at night, ask the Paratransit Reservationists to help you identify the corresponding pick-up/drop-off times that will most closely meet your travel needs.

Call us for trip reservations.

See Your Trip Through Passweb

View your scheduled trips through Passweb.

Buy a Pass

Purchase passes and get more information about types of passes.

Buy a Pass

Purchase passes and get more information about types of passes.

Download Our Fare App

Now available on iOS and Android.

New to Paratransit?

Paratransit is a wheelchair-accessible shared ride transportation service for individuals whose disability prevents them from using the regular fixed route buses. This means that a person must be unable, because of a disability, to get to or from the bus stop, get on or off a lift or ramp equipped bus, or successfully travel by bus to or from the destination. To find out more, download the Paratransit Eligibility Brochure.

Eligibility is based on limitations to an individual’s abilities, not just the presence of a disability. Age or the inability to drive are not qualifying factors in and of themselves. All of Spokane Transit’s regular buses are fully accessible and equipped with ramps in order to board passengers who use wheelchairs.

If your trip begins early in the morning or ends late at night, ask the Paratransit Reservationists to help you identify the corresponding pick-up/drop-off times that will most closely meet your travel needs. Call 509-328-1552 for trip reservations.

Please note that your reservation times also will depend on the length of your trip. Paratransit hours of service are comparable to the bus routes hours of service, as required by the Americans with Disabilities Act.

Holiday service is the same as Sunday service. Learn more here.

NEW TECHNOLOGY: Use your smart phone to receive real time arrival and departure times for Paratransit rides. Get signed up with Pass Web.

Spokane Transit provides a Paratransit Rider Handbook with all the information our paratransit passengers need. View the handbook online or request a hard copy from us at 509-328-1552 or by sending us a message here.

Paratransit users may now cancel a trip up to ONE (1) hour before your scheduled pick-up time. Please continue to make trip cancellations as far in advance as possible by calling 509-328-1552.

An application for service is required. The application includes a section for verification of your disability from a licensed medical or mental health professional.

It is necessary to complete an application form if you wish to use the paratransit vans. You may obtain an application here, by calling 509-328-1552 or by writing to:

Paratransit Applications
Spokane Transit
Paratransit
1230 W Boone Avenue
Spokane, WA 99201

An applicant will receive an eligibility determination within 21 days of completing the eligibility process. Recertification of eligibility will occur periodically.

Have Questions?

If you have any questions about paratransit service, please contact Paratransit Services at 509-328-1552.

Representatives are available 7 days a week, including holidays, from 8 a.m. to 5 p.m.

Can’t get ahold of us through the phone? Send us a message.

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