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Engagement Surveys

At STA, we are committed to continuously improving our services and ensuring customer satisfaction.

To help us achieve this, we partner with a professional, independent firm to conduct regular customer satisfaction and community perception surveys.

For more information on our other current and past surveys, visit our survey homepage.

Person with a bag waits as people board an STA bus in downtown Spokane.

Customer Satisfaction Surveys

Community Perception Surveys

Paratransit Rider Satisfaction Surveys

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