Paratransit Winter Operating Guidelines

Public Safety is Our Priority

During extreme weather conditions, Paratransit may be forced to limit service levels using the following guidelines:
  1. General Snow Conditions: Some geographic areas and/or specific site service may be restricted if severe snow and ice exist. Communications will occur directly with the customer involved or through the web site.
  2. Extreme Snow Conditions: Additional restrictions may be made to service areas, service hours, number of daily allowed trips or trip purposes.
  3. Critical Snow Conditions:  This status is declared when public safety is in question and service delivery is shut down. STA will make every effort to provide emergency service for life sustaining trips.

Coordination with other regional emergency services will generally occur. STA will endeavor to contact individual customers.

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